FAQ

Most frequent questions and answers

All International orders are delivered through FedEx or UPS.

We have offices in US and UK.
All orders are delivered from China where all the sex doll brands are based. US and EU orders are delivered direct from the producers.
UK orders are delivered to our facility in the UK before shipping to our UK customers.

We ship to all countries except India, Pakistan, UAE and Thailand due to sex dolls being illegal.

As long as you have paid for your doll, the manufacturing starts within 24 hours. Your sex doll will be ready for shipping within 7-14 days and shipment usually takes 3-7 business days.

In conclusion, it takes approximately 14-21 days from ordering to receiving your doll.

The price listed on the website is the price you should pay which means our prices include customs fees in advance. There is no need to worry about extra hidden expenses involved when ordering from us.

Customer satisfaction is very important to us. Therefore, if the doll you receive has any problem, once you notify us within 24 hours when receiving your doll and the doll has not been used at all, we can arrange returns. Nevertheless, we do not cover the return delivery expenses.
We are going to repair or replace the doll depending on the level of how it damages.